HelperChoice facilitates direct hires, which means you are in control of finding the best helper for your family. The process is straightforward:
- Register on HelperChoice
- Create a job ad and subscribe a membership
- Contact job-seekers
- Narrow down the pool of candidates, arrange interviews yourself and select the best person for the job
- Begin the domestic worker visa processing
Drafting a job ad
Make sure that your ad is clear and ‘sells’ the job. If you require specialised skills, say so! For example, if your helper should have training or experience related to childcare, be sure to state this clearly in the ad. Consider offering a salary that is above the minimum wage if you are looking for someone with experience or certain skills. For more, read Create a job ad listing your requirements.
Subscribing a membership plan
HelperChoice offers 3 plan levels for employers. Find out more about Differences between the Premium plans and choose a suitable one for yourself.
Shortlisting and interviewing candidates
Use our search feature to find candidates who meet your requirements (such as applicants’ preferred contract status, level of experience, or skillsets). Then, shortlist those candidates who tick all the boxes.
At the same time, you should receive numerous responses to your job ad. At this stage of the search, you may have shortlisted 25 candidates and received direct applications from another 50.
We suggest that you send a list of around 10 questions to the best potential candidates (from the list of those you shortlisted and those who contacted you directly). Check out our article Hacks for a Great Domestic Helper Interview for interview tips and example questions.
Based on the responses, you can narrow the pool of candidates to around 5-15 helpers, who you can now interview either face-to-face or by phone.
To avoid disappointment or wasted time, let candidates know that being on time for the interview is non-negotiable.
Prepare a list of situational questions for the interview to find out each helper’s approach to things like safety, security, handling stressful situations, and so on.
For in-person interviews, reconfirm interview timeslots by SMS or Whatsapp to avoid no-shows or late arrivals. Many helpers have no internet access once they leave their employers’ homes, so make sure they have your number should they need to call you to find the meeting place. You can introduce candidates to your home (including their would-be room) and your family – it is equally important that they are comfortable with the arrangement and eager to work for you.
Following these interviews, you will likely be left with the strongest 1-3 candidates.
Making your decision
Finally, ask for the contact details of candidates’ current or former employers, and arrange a brief call with them if possible. Alternatively, candidates may be able to provide you with written reference letters. The opinions of former employers can help you make up your mind and feel confident in your decision.
Once you have decided on the best person for the job, you can agree on an appropriate salary, sign an employment contract and start the helper visa processing.
Applying for your domestic worker’s visa
Most of the time, an employment agency is required for processing paperwork for your helper-to-be. For further information, read Work visa or work permit processing for your new helper.